Business Management Skills
Free Business Articles, Case Studies & Tools For Success
Running a business requires a broad management skills base. From developing a master
business plan, supervising and managing staff to making effective and engaging
presentations as the spokesperson for your business.
This article focuses on what factors differentiate a successful manager of change - or makes one a driver of positive and intentional change. What combination of factors will impact on your people, retain and stretch the brilliant, and still not scare off those who want a "steady, normal" job...?
Expert Talk > Workplace Change, Culture & Innovation > Managing Change
Common workplace behaviours often develop into standard management practices. Many are destructive. Discover 10 such practices and find out what to do instead.
Expert Talk > Leaders, Managers & Entrepreneurs > Developing Leadership Skills
Conflict management is often one of the biggest drivers of change. Properly handled, it can help people to be more innovative and can create stronger bonds, build effective teams and improve performance. The key is to openly face an issue and negotiate a win-win outcome.
Expert Talk > Leaders, Managers & Entrepreneurs > Resolving Workplace Conflict
It is important to understand the links between teamwork, creativity, innovation and profits to prosper in the globalised 21st Century. Discover two important factors that create great teams. Learn the seven key steps that are used by some of the best teams ... and the 11 practical strategies that leaders can take to implement these seven steps.
e-Learning > Audio Seminar Library
Supervisory or management staff can bring out the creative and
productive potential of support staff if they have specific skills.
Expert Talk > Leaders, Managers & Entrepreneurs > Developing Leadership Skills
A business amounts to little without the people behind it. The two most important things I look for when hiring are initiative and work ethic. I cannot overestimate the importance to the eventual success of your business of bringing on good people. But once you have hired these good people, how do you manage them?
Expert Talk > Leaders, Managers & Entrepreneurs > Developing Leadership Skills
The higher managers rise in an organisation, the more likely they are to develop blind spots to the signs of management failure. Help your managers stay on track by avoiding five derailment issues, using some common sense remedies.
Expert Talk > Leaders, Managers & Entrepreneurs > Fostering Leadership Talent
Verbal communication is central to the success of a manager. In fact, some people would say that communication is management. And just as some areas are managed more successfully than others, some managers communicate more successfully than others. While the basics and the theory of verbal communication are very simple, sometimes things go astray.
e-Learning > Learning Modules
Listening is often the most talked about business skill, but unfortunately also the one that is least developed. We assume we are good listeners. The truth is that listening takes a tremendous amount of intentional effort, and few people do it really well. When we strengthen our listening skills, and partner them with effective questioning skills, the results are phenomenal.
e-Learning > Learning Modules
Business planning isn't a single event in the life of your business. It doesn't matter what stage your business has reached in its growth cycle - whether it is growing as planned, is having problems, or even moving away from its core business - you must regularly revisit, review and refine all the processes involved in creating and carrying out your business plan.
Expert Talk > Strategic & Business Planning > Creating Future Directions
Do you have a presentation due sometime soon? Presenting is a skill
that you can learn and improve with practice. Confidence and a feeling of
being in an acceptable comfort zone come from careful preparation,
rehearsal and a strong will to succeed. Follow these tips.
Expert Talk > Communication & Media > Delivering Great Presentations
To significantly improve your meetings.
Expert Talk > Leaders, Managers & Entrepreneurs > Decision-Making, Negotiating & Influencing
When are managers called on to make decisions? Some may answer: "All day, every day." And it would be difficult to disagree with such a response. From the moment we start work, managers have to make decisions about "who" is going to do "what", "when" they are going to do it and "how" they are going to do it.
e-Learning > Learning Modules
As a manager, you need to influence people
to get through the day. You certainly need to have these skills if you
want to build a successful business.
Expert Talk > Leaders, Managers & Entrepreneurs > Decision-Making, Negotiating & Influencing
Welcome to a workplace with multiple generations! Builders, Baby Boomers, Generation X and Gen Y are what we're calling them. I'm sure you will recognise these terms and will have seen the effect these different generations are having on the workplace. As a Manager, your challenge is to find a way to get these four diverse groups working together.
e-Learning > Learning Modules
One of the most frustrating situations we can encounter during a
negotiation, is when we come up against a person who stonewalls our every
attempt to reach an agreement.
Expert Talk > Leaders, Managers & Entrepreneurs > Decision-Making, Negotiating & Influencing
...and how to avoid them.
Expert Talk > Leaders, Managers & Entrepreneurs > Decision-Making, Negotiating & Influencing
Before you automatically call another meeting - stop! Ask yourself if a
decision could be reached or information be relayed just as well via a
phone call, email, memo or fax. Or even face-to-face with a quick round
robin of associates in their offices? Read on for some valuable tips.
Expert Talk > Work/Life Balance > Managing Your Time
This Learning Module has been formulated to provide leading edge perspectives and techniques on strategic planning that have been tested in the real world of board rooms and senior leadership teams, and has been designed to provide a different point of view on key areas of strategic planning responsibilities.
e-Learning > Learning Modules
As we have learned throughout history, success in carrying-out a
corporation’s strategy is significantly affected by the culture of the
organisation and the effect it has on developing and maintaining levels of
intensity and dedication among employees. How then do strong culture
organisations develop intensity and commitment?
Expert Talk > Workplace Change, Culture & Innovation > Achieving Cultural Harmony
The management of most organisations is driven mostly by ‘budget
considerations’ and, to a far lesser extent, by ‘business practices’.
However, although these issues should be reversed in terms of importance,
there is something far more powerful than both and it is rarely discussed.
Expert Talk > Strategic & Business Planning > Setting Values, Goals & Vision
Change is inevitable but is often difficult to introduce to staff in
the workplace. Exactly what you say and how you say it can make a major
impact on how change is handled in your company.
Expert Talk > Workplace Change, Culture & Innovation > Managing Change
Busy professionals need to speak to clients and colleagues in a variety
of settings. The skills and ability to get your message across effectively
is the public face of your business.
Expert Talk > Communication & Media > Delivering Great Presentations
A successful presentation is one that communicates with your audience.
The keys to ensuring this are to know your message and know your audience.
Expert Talk > Communication & Media > Delivering Great Presentations
Many leaders and managers, especially those involved with public
companies, will at some stage need skills to deal with the media.
Expert Talk > Communication & Media > Dealing With The Media
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