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Expert Talk Contributor
The CEO Institute

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Decision-Making, Negotiating & Influencing

Decisions, negotiations and persuasion occur in the workplace everyday. How can you be effective in your decision-making, influencing others or negotiating a desired outcome?

Leadership Charades - More Than A Game Free to view

Our behaviour is important, because people trust what they see. Our actions speak louder than our words. And they leave a lasting impact. It's called our "leadership style".


The Power Of Leading By Influence

Improved leadership standards increase productivity, and an organisation's ability to manage change.


Are You A Boss Or A Mate?

Should leadership develop into mateship? Business leaders may find themselves wondering where to draw the line with regards to getting close to their staff, especially with like-minded people with whom they find themselves compatible.


Decision Making With Your People - When Not To

People make decisions all the time in business. Sometimes these decisions are made by one person, sometimes by groups. Sometimes the line is a bit blurred. Both methods can be right depending on the circumstances.


How To Shape Perceptions To Get Full And Willing Co-operation

Use these three tools to shape the perceptions of others to get their full and willing co-operation.


How To Build A Mastermind Group Free to view

The selection of the right people is critical to the success of your Mastermind group. Choose to be in a group with people who can stretch you and teach you what you don't know. Here are some criteria to consider.


Avoid Fatal Business Errors From Untested Conclusions

We can often draw wrong conclusions from what is going on around us. Wrong conclusions can lead to fatal errors for organisations, by causing them to take actions that make their problems worse. Here's how to avoid the trap.


How To Negotiate With Integrity

For some, the worlds of negotiation and integrity may seem poles apart. How can you ensure you get what you want whilst retaining your integrity?


The Leadership Economy

Leadership revolves around the timeless principles of supply and demand. Your influence as a leader will be proportionate to the "leadership capital" you bring to an organisation. Cultivate your leadership capital wisely, and you'll be flooded with opportunities to invest it in a leadership economy hungry for healthy leaders.


How To Improve Your Negotiation Skills

And get the best possible deal by playing poker...


The Courage To Succeed

It takes courage to succeed when you are at the top of the decision making tree, in any business or organisation. With every decision you make you lay yourself on the line.


The First Basic Principle Of Slow Leadership: Choosing The Right Tempo

There is a correct speed for every activity. Some you need to do quickly, many are much more effective if handled at a slower speed.


The Third Basic Principle Of Slow Leadership: The Right Direction

The primary task of any leader is to set the group's direction and see that it's maintained. Like the captain of a ship, it's their responsibility to set the course.


The Second Basic Principle Of Slow Leadership: The Right Attention

Your attention is precious. You have only a finite amount of it, so how you use it is important.


Ethical Dilemma

Some decisions require care to find a balance between 'right' and 'fair'.


People Are Our Most Important Resource... So Why Don't They Believe Me?

Are those in charge so completely out of touch with what their employees are thinking and feeling? Does the hubris often associated with being at the top blind them to reality? Regrettably, the evidence suggests that the answer is an emphatic ‘yes'.


The Art Of Negotiating

In today's world, the skilled negotiator has the advantage.


Think - For Better Results

The more thinking and clarity you have about the outcome you want, the more likely you are to achieve it. Yes, it does take longer up front - however, you then save yourself a whole lot of back-peddling and ‘patching-up' time in the future. You also provide a better focus and therefore a higher level of engagement for your team (people want to know where things are going) and, as my experience shows, the results are significantly better.


On Walking The Talk

If you want your staff to instinctively do things without being told, you need to let them see that you yourself instinctively do these things.


Influencing Others In Remarkable Ways

Best selling author John Maxwell says "leadership is about influence, nothing more, nothing less". I certainly believe that an outcome of real leadership is that people are influenced in remarkable ways. For me there are 5 keys to achieving such outcomes.


The CEO Syndrome

One of the greatest threats facing leaders today is making decisions based on information that is incomplete, partially hidden or compromised in some way.


Prosperity Consciousness

Creating wealth and resources for your organisation.


The Power Of Choice

Any leader who fails to control their thoughts, and take responsibility for their attitude, runs a risk.


How To Build Collaborative Relationships Free to view

In this article we will explore the constraints that need to be overcome to build long-term collaborative relationships. We will also propose frameworks that can empower both parties to navigate divergent views and manage obstructionist behaviours.


Dealing With Uncertainty

So many things are changing, and at such a rapid pace, that it's not surprising managers today feel pressured and can sometimes doubt their own ability to perform. They grapple day to day with the paradoxes and uncertainties of doing business and making decisions in an environment that is tougher, with odds that are greater, and more pressure to ‘get it right'.


When Win-Win Becomes Lose-Lose Free to view

Getting what you want in a negotiation is never easy. With a little preparation, you can at least avoid the dreaded scenario where everyone walks away dissatisfied.


How Do You Make Your Staff Feel?

Management by wandering around.


The Story Of The Moving Goalposts

We often hear people being frustrated because they believe that they have worked hard only to discover that the ‘goalposts have been moved'.


Little Things That Make A Big Difference

Little things make a big difference when you are a manager. Your attitude to the little things can make or break your relationship with employees. Get your people on side and they will do anything for you ... get them offside and they will do anything to make your life difficult.


Values And Negotiations

What are the values in your business? I guess you'd say you haven't really thought about it. However, everything you say or do show the real values you have to your staff and your customers.


On Reflection

Reflection isn’t a linear thing. Reflection is a state of mind, a level of consciousness. It’s an organic process. It’s like creativity. People hold an intention for an outcome, the ideas start to germinate and then the ideas pop up.


Put On Your Leaders Hat And Watch Their Attitude Change

Why management attitudes matter.


The Difference That Makes The Difference In CEOs Decision-Making

What separates a great CEO from the norm? Their willingness to access and rely on their intuition in decision-making.


Leadership: The Importance Of Being Memorable

Great leaders have stories, legends, myths about them. As a leader you need to be aware of your actions and the implications of symbolic acts.


Leading A Business, The Impact Of The Managing Director

If a business is lucky it will have an MD who understands that his/her behaviour influences the decisions and performance of their senior staff.


Leaders Circle Of Influence

A national survey of employees found that 85 percent of those interviewed said they could work harder in their job. More than half claimed they could double their effectiveness “if they wanted to”. Why is it that some people consistently do a great job while others are inconsistent or are consistently poor performers?


How ‘Influential’ Are You Really?

Nowadays individuals and their organisations depend much less on positional power and authority, and much more on the influencing skills of their people. Being recognised and rewarded as an effective manager increasingly demands the competencies of a skilful negotiator.


17 Common Mistakes Of Negotiating

...and how to avoid them.


Negotiating In Other Countries

...plus tips for effective cross-cultural negotiation


How To Deal With A Stonewaller

One of the most frustrating situations we can encounter during a negotiation, is when we come up against a person who stonewalls our every attempt to reach an agreement.


Leadership - Influence and Negotiation

How effective Leaders influence, communicate and negotiate - how do YOU rate?


The Power Of Parallel Thinking

to significantly improve your meetings.


How To Get What You Want From People Every Time!

As a manager, secretary, spouse or parent, you need to influence people to get through the day. You certainly need to be good at it if you want to build a successful business.


A Guide To Unforced Errors

Predictable errors are preventable errors. And a few simple techniques, like those below, can help you steer clear of the most common wrong turns.