Adopting an attitude of readiness will help overcome, and even remove, many of the obstacles staff have in their minds about safety. In this article, learn how to un-block the mental barriers to create a safer workplace.
What keeps your team from being mentally ready for safety? Far too often, when it comes to safety, workers, supervisors, and managers put up barriers and don't even realise it.
Identifying the mental roadblocks to safety
Consider the following five barriers found in employees' minds - regardless of their levels in the organisation:
- "Accidents are just going to happen." - It's surprising how many intelligent managers, supervisors, and employees have this barrier. This is a fatalistic belief that creates an obstacle to organisational learning about safety. It demonstrates an attitude of hopelessness and stifles creativity and improvement in the organisation's safety process.
- "It's not going to happen to me." - This barrier is a polar opposite to the previous one. When employees have this attitude, it prevents them from taking responsibility for safety. When an employee has this mental barrier to safety, it puts everyone around them in danger - the employee and the co-workers and sometimes members of the public.
- "I have enough experience or skill to take shortcuts." - This egotistical approach to safety is a barrier that causes individuals with this mindset to resist training, coaching and feedback that can help them to stay safe on the job.
This obstacle is a very dangerous one, because it often exists in the minds of more senior or experienced workers who set a poor example to those who are less experienced. This is an excuse for not following the company's safe work practices, a behaviour that sets a poor example for less experienced workers.
- "I'll do it just this once." - These words may be the last words of a fool. How often have you said this yourself or heard others say it? Any time you think or say this phrase, it should be a big red danger flag for you. You may be getting ready to injure yourself or damage equipment.
- "Zero is impossible." - This is the mother of all safety barriers. It's really an indicator of a barrier that needs to be eliminated. Ask yourself why you'd work where it's not possible to work without injury? This barrier affects individuals and the entire organisation because it shuts down efforts to create a zero injury culture.
Carefully consider these mental barriers to safety
You may find that you recognise these, or other obstacles, in your staff. These barriers pop up at different times, for different reasons. You will often notice them in a safety meeting, when staff think they've already heard about the topic so many times and just don't want to hear it again. Or you may notice barriers pop up when busy.
Sometimes a barrier is a permanent one, so ingrained in our thinking that we don't even recognise it. That's why it's important to first recognise the barriers, then work to understand the concept of mental readiness.
Five tips to maintain safety readiness
The following five tips will help you maintain your team's personal safety readiness:
- Take advantage of any and all training applicable to the job - Training is the foundation for mental readiness. Encourage your staff to examine any gaps in their skill-set on a regular basis. Self-initiative goes a long way in eliminating mental roadblocks to safety. They may find they are lacking in some pertinent job-related skills or overdue for refresher training on safety techniques. Discuss this with your staff and find a way to get them the training they need.
- Examine your own mental barriers to safety - Pay attention to what you are thinking about during safety meetings. Are you mentally present or just drifting off with your thoughts? Discipline yourself to actively consider the information presented for application to your own and your team's work. It may be what you need to know to prevent an injury.
- Pay attention to the mental barriers others demonstrate - As you go about your work, listen to the barriers that others have. Take time to discuss these barriers before the job starts or stop a job in progress if you observe obstacles to safety.
- Encourage your work group to openly engage in mental readiness for safety - When a work team is mentally ready through training and pre-job briefings, the entire organisation increases its potential for zero injuries. Sometimes all it takes is some encouragement from within a team to get members involved in the safety process.
- Make time for mental readiness - Mental readiness takes a little time. Ensure that employees have time for training and refreshers on safe work practices and technical skills.
Eliminate the barriers to safety by increasing mental readiness
By understanding that mental readiness can bring down the barriers to a zero injury culture, you're on your way to creating a workplace where nobody gets hurt. Stay aware of the mental barriers in your own mind and talk about barriers with your work group and you'll find that everyone will stay focused and alert. That's something we can all live with.
Author Credits
Carl Potter, CSP, CMC and Deb Potter, PhD, CMC work with organisations that want to create an environment where nobody gets hurt. As advocates of a zero-injury workplace, they are speakers, authors, and consultants to industry. For information about bringing Carl and Deb to your company or your next conference, contact them at Potter and Associates International, Inc. 800-259-6209 or www.SimplySeamlessSafety.com.