Essential Attributes Of Great Companies 
Although there is no single formula for what creates a good - or great - company, there are some shared attributes.
Making Your Business Boom! 
Most businesses have a fair idea of where they want their business to be over the next few years, however there is a lack of clarity as to how each component drives the business. If you really want your business to boom, and to give you what you want, there are 5 key components that need to be combined.
Project Management Processes: A Simple Guide
If you get flustered at the thought of managing a project, these simple tips will help.
How Many Franchisee Territories Should I Have?
Whilst no exact answer can be given to the question of how many territories should be made for a particular market, here is a sequence that will help you appropriately plan your Franchisee territories - for your business needs today and into the future.
Responding To Changing Demand
There is only one thing worse than doing nothing to respond to changing demand - and that is doing the wrong thing. The right thing is to manage cost, not simply reduce it.
Regaining Control Of Your Time And Money
Better time management of finances means freeing-up time for prospecting and winning new business; it also means more time to mentor staff, manage key accounts, and perhaps most importantly, spend time away from work with family and friends.
Gearing Up Business Performance In A Downturn
It's vital as a business owner to ensure your business is well positioned for any economic change, ensuring it survives and can take advantage of potential opportunities as they arise.
A Stock Pile Equals A Money Pile
In order to maximise the working capital in your business, it often helps to minimise the length of time stock sits on your shelves.
Keep Your Working Capital - Count The Days Until You Pay Suppliers
The term 'Accounts Payable' may not be new to you, but have you heard the term 'Accounts Payable Days'? This is not the number of days that you take to pay each of your suppliers, but the number of days, on average, that you are taking to pay all of your suppliers.
Capturing Undiscovered Profit Pools In Your Business
As a CEO, your job is to devise a strategy for performance improvement. Insight into your customers' preferences and behaviours, and how these might change over time, is essential. Take full advantage of your competitive position - and gain the most from your "pools" of profit.
Stop Micro-Managing! Focus On Indicators Of Business Performance
Many business owners continue to micro-manage the business as it gets larger. They end up focussing on where they feel most comfortable, rather than on what is most important. But at some point it becomes impossible to maintain. Then the balls start to drop ...
Assessing Your Dream Franchise
Every prospective franchisee wants to hop onto the next big thing. But how do you evaluate the 'best' franchise opportunity? This article shows you what to look for to make the right decision for you.
Business Success Means Doing The Right Things - And Doing Things Right
Why are some companies so successful? At a fundamental level, the executive mangement are "doing the right things" and everyone "does things right".
Nine Tips To Great Site Selection
Nine tips to better site selection for your business.
Great Site Selection: Establishing A Process
It is essential that if you are building a retail network, you have a process that you stick with in selecting stores.
How To Stop Overheads Heading Over The Top
The simple tactics in this article can have a huge impact on the Overheads Percentage result, and ultimately, the value of your business.
How To Improve And Sustain Productivity - For The Long Haul
To improve productivity and sustain improvements over the long haul, your employees must drive the continuous improvement process and be at the core of sustaining it.
Great Site Selection: Finding The Appropriate Site In Shopping Strips
Look to what you are selling and see if there are precincts that will assist in being in the area.
How To Stay On Course And "Win In Business"
Every person, business and venture needs a purpose to achieve one's full potential, and although it is important to have an end goal in mind, the way we walk the journey will determine whether we reach our ultimate goal.
Great Site Selection: Finding The Appropriate Sites In Shopping Centres
In our view, there are different types of customers coming into a shopping centre, and you need to consider their needs.
Project Management: Why Projects Fail
Have you ever wondered why some projects go smoothly and others seem plagued with problems? Here are five reasons why projects can fail and how, with good project management, these problems can be avoided.
Managing Costs Can Often Be As Profitable As Selling More
A small reduction in costs can often achieve a better result on the "bottom line" than a large increase in sales, and can be a lot easier to achieve in some cases.
Getting Your Business To Run Without You
When you place appropriate value on your time, you will spend more time with your customers, and more time working on your business, rather than in it. Ultimately, you will have a business that runs without you.
Great Site Selection: Friend Or Foe? Is Clustering Good Or Bad?
Have you noticed that many fast-food restaurants appear to group together, or that in most cases, stores are in a row (or in very close proximity)?
Weigh-Up Franchising Opportunities Before Committing
Franchising can be a good way of starting up your own business, but it's not without risks. This article outlines some of the pros and cons.
How More Sales Can Cause Cash Flow Problems
The age old question accountants get asked by business clients is "How come I've made more profit but I don't have any more cash?". The answer to this question may lie in the issue of the 'cash flow cycle'.
Great Site Selection: Impulse Versus Destination
Before selecting a site, you need to think about how your product rates in terms of 'Impulse versus Destination'.
Great Site Selection: Shopping Centres Versus Strips
Many businesses have a preference to go into big Shopping Centres, whilst others believe shopping strips are the go. But which is right for your business?
Get The Most From Your Strategic Alliances
By forming strategic alliances, businesses can achieve new market penetration, gain new technology, and customer solutions can be jointly developed and delivered.
The 10 Biggest Blunders
... and how you can avoid them.
Seven Key Numbers To Drive Profit
A typical set of financial reports (i.e. Profit and Loss Statement and Balance Sheet) contain a lot of numbers, and it can be a daunting task to make sense of it all, and know which numbers are the important ones. Of course they are all important, but some are absolutely critical to financial success in business.
Great Site Selection: The Big Picture
Different types of business will have a higher probability of success, if the goods or services being sold match with the type of person living or working in that area.
Great Site Selection: The Network Planning Process
To understand the principles of site selection, you first have to think in terms of the Network Planning Process, of which actual site selection is one of the later steps in the process.
The Fourth Key To A Remarkable Workplace - Promise
What are the promises you make to your stakeholders in business today? Stakeholders both internal and external to your business are the key to your business success.
Systems = Sanity
A major challenge for any business owner is how to get others to help run the business, so that it doesn't completely take over your life. You can look over everybody's shoulder all of the time, do most things yourself - or you can invest in systems to free yourself and make life easier for staff, as well as yourself.
Using Competition To Build A Better Business
In his book The Art of War, Chinese philosopher Sun Tzu warned: "If you know yourself but not your enemy, for every victory gained you will also suffer a defeat". "Know your enemy" is a good adage for business owners to adopt.
Winning New Business: How To Avoid The Giving Trap
There's you in pursuit of winning new business, all excited by the prospect of landing a star client. You've spent months, even years, perfecting your policies and procedures and as quick as a flash you shoot yourself in the foot by giving stuff away.
Matrix Structures That Work
The argument for Cross-Functional Workgroups is a compelling one.
Pros And Cons Of Outsourcing Payroll
Payroll is one of the 'back office' functions first considered for sourcing out. The next time your payroll process comes up for review, you might be faced with a tough decision.
For Good Advice, The Price Is Right
The trick to transitioning from a successful small operation into a medium or large business is being able to decide when it's time to ask for advice, and more importantly, who from?
How You Can Benefit From Job And Work-In-Progress Management
How you manage jobs and work-in-progress can have a real impact on your sanity as a business owner/manager.
10 Steps To A Lower Cost Business - Stage 3: Renewal And Development
In this article I will explain the steps for Stage 3: Renewal and development of the New Operations Improvement Cycle and the 10 Steps to Lower Costs and Operational Excellence.
How To Avoid Site Selection Failure ... And A Franchisee Lawsuit
Franchisors have to undertake reasonable due diligence in selecting sites and assisting their Franchisees to attain financial viability. Would your Site Selection Process pass the test? I will look at some of the pitfalls and some ways to avoid, or at least minimise, failure.
How To Avoid Site Selection Failure - Sales Prediction Modelling
All Franchisors should look at the process they have in place for site selection. Franchisees may be able to lay the blame for financial failure back on their Franchisors, if they cannot show some logic and process in how they went about site selection.
Replacing Complacency
One of the biggest temptations leaders of successful organisations face is to stop thinking big.
How To Turn Your Stock Into Precious Working Capital
Most businesses have stock or inventory of goods for sale, unless they are in a purely service based business. Obviously stock is required to be available for sale when your customer is ready to buy. The aim of the game is to have the stock on the shelf ready for sale for the shortest possible time.
10 Steps To A Lower Cost Business - Stage 2: Optimise Performance
In this article I will explain the steps for Stage 2: Optimise performance of the New Operations Improvement Cycle and the 10 Steps to Lower Costs and Operational Excellence.
Global Sourcing - Why Planning Is No Longer The Best Plan
It has always seemed logical to front-end virtually every supply chain process with a good, solid plan. However in today's global economy, although planning and forecasting still play a role, their effectiveness is diminished by the very nature of the global supply chain.
The First Key To A Remarkable Workplace - Purpose
Having a purpose is important. If you don't have one, then people make assumptions as to what is important and focus on that.
Site Selection: Are You A Strategic Planner, Or Just Another Opportunist?
Many retail businesses which fail, lay the blame on having poor sites. Well, let's say "not quite as good as the competitors operate from!". This leads to ALWAYS being slightly behind the market, and in the end, struggling to survive as the competition hots up.
When The Thrill Is Gone
The sort of people who start successful franchises are often not suited to running them.
Dam The Cash Outflow
Generating money, getting paid and keeping profits are all challenges for small businesses.
Why Start-Ups Stop
Understanding why businesses fail is crucial in the struggle for success.
Careful How You Grow
A little early planning can save a lot of headaches as a business expands.
Should You Franchise Your Business?
It's a fair question, so let's look at all the pros and cons.
How To Use Your Accounts Payable To Your Advantage
Accounts payable may seem like a ho hum kind of subject but it can be a minefield of mistakes. Opportunities to improve your cashflow and profit abound in your accounts payable actions.
10 Steps To A Lower Cost Business - Stage 1: Laying The Foundation
In this article I am going to explain the steps associated with Stage 1: Laying the foundation of the New Operations Improvement Cycle and the 10 Steps to Lower Costs and Operational Excellence.
Building Territories For A Franchise System
Many franchise systems incorporate the allocation of defined territories to the franchisees. However, the application of a little bit of science can generate far more equitable territories and avoid a myriad of problems down the track.
Tapping Into Funding To Grow Your Business
Are you looking to start up a business commercialising a new technology, engineering or other innovation? There is help available - from government grants to private equity backing - if you know where to look and how to go about positioning your business to potential backers.
10 Steps To A Lower Cost Business
Why is it that some businesses operate more efficiently and effectively than others? It is my aim to provide you with a process that can be used in any business to achieve a sustainable cost reduction. This process will require you to be both innovative and disciplined.
To Win In Business, You Must Stay ‘Positively Depressed'!
The challenge in business, and indeed the obligation, is to look for problems and then look even further for solutions.
Taking On Goliath
With too many products on the market and consumers tuning out of advertising, many small and medium-sized businesses have started to feel the competitive squeeze, especially when a bigger competitor is circling for the same business.
Competitive Intelligence: How To Track Your Competitors
In business, you always need to know what your competitors are doing. To survive you must perform competitive intelligence activities and monitor the broader market for new developments that could affect your company, your products and brands, suppliers, and distributors.
Get In Gear
The importance of leveraging your business in order to enhance its value.
Corporate Renewal As A Business Growth Strategy
Ongoing corporate renewal has become the only viable long-term business growth strategy.
Will A Mentor Impact My Business Success?
Do you sometimes feel that you are building your business all by yourself? Perhaps you feel that it would be great to have someone to talk to about your business without them necessarily being part of the business. Considering a business mentor or coach may just be for you.
Negotiating The Best Deal With Suppliers
For a long time now large retail chains have dominated the market, and many smaller retailers can't understand how they are able to do so. They look at the margins they are making, and wonder how larger stores are able to sell at the prices they do.
Secrets To Reducing Operating Costs & Improving Bottom Line Profits
In today's competitive business reality, companies must lower their operating costs and increase productivity just to survive. Yet, many companies are reluctant to upgrade their computer system, remembering their past experiences and not wanting to incur new expenses.
Step Into The Expert's Role
One of the things holding people back from creating - and profiting from - information products is that they undervalue their expertise. They don't think they are "good enough" yet, or they don't think their material has any value to their clients.
Novelty - Being First Carries Its Own Special Risks
Whilst it may be nice to be a pioneer and the first to market with something entirely new, understand that being first is not necessarily the best place to be when it comes to new products. In general, one needs to be mindful of the risks in new enterprise and to understand the special risks involved in being the pioneer.
Markets - The Biggest Risk To New Products
It is important to understand that market failure is the single biggest reasons for new product failure, and having a good understanding of the value chain, the value proposition for each value chain participant, and most of all, the market segment in which you operate, is one sure way of mitigating this risk.
Ten Essential Habits For Entrepreneurs To Succeed
There is a definite set of fundamental habits that make it easier to grow your business - the same ones Rockefeller used to dominate both his industry and era.
To Lease Or Not To Lease: That Is The Question!
Your business needs new plant, a computer system, or a delivery van, and you don’t want to dip into your capital reserves or bank balance to buy it!
Maintenance - Outsourced, But Not Out Of Mind
Although there are many reasons that companies outsource, the trigger is often the realisation that a constant internal headache – such as managing maintenance – could potentially be dispensed with by seeking external expertise. In other words, getting rid of a problem process by paying someone else to manage it.
Are YOU The Demon In Need Of Exorcism?
It might be time to dispel the demons in your organisation's culture. But if corporate culture is a direct reflection of leadership, what if YOU'RE the demon that needs to be exorcised?
The Importance Of Ongoing Market Research
Market research is, in essence, intelligence gathering. However, it is not a one-off activity carried out only when a business is being set-up. Market research should be undertaken regularly over the life of a product, service or business.
Business Performance Improvement
Businesses are consistently asked by their stakeholders to improve business performance - i.e. enhance revenue, reduce risks, and minimise costs.
Prospecting For New Business
What’s your mental image of a prospector? A grizzled man in a bush hat, clutching a hammer and roaming around the outback, chipping away at rock outcrops for months on end? That’s the cold call, Yellow Pages equivalent of prospecting for new business.
Organisational Alignment – Getting The Geese Lined Up
I guess most of us have read about the reasons why geese fly in a ‘V” formation – how by doing so and rotating the lead position, the skein add 70% to its flying range.
Managing Organisational Performance
There cannot be a CEO or a Divisional Manager anywhere who doesn't believe that the performance of their organisation could not be enhanced if only their employees displayed a greater sense of teamwork and motivation.
Mirror, Mirror, On The Wall...
Facing corporate reality.
Ten Steps To Obtaining Private Equity
Successful business owners in need of capital to fund an aggressive growth strategy should seriously consider the private equity market.
The CFO As Corporate Prophet
Long before a crisis hits
Long before it shows in the financials
Or in the KPIs
The signs are there for those who know
These signs are the measures of corporate health
The predictors of corporate performance.
Can A Business In Growth Mode, Also Reduce Costs?
Almost every CEO striving to achieve business growth faces the prospect of needing to invest substantial sums in advance, in the hope of future returns. Some managers believe that cost reduction and business growth are diametrically opposed, but this could be a serious misconception.
The Pareto Principle: It's Alive And Well
Have you ever heard of Vilfredo Pareto? He is working in our organisation pretty much on a day-to-day basis. To ignore him, is to do so at our peril.
Five Things Every Small Business Owner Should Know About The Business
As everybody knows, nearly everyone has advice for the small business owner, some of it sound and some not so sound. But when all is said and done, there are a handful of basic financial questions that you need to always have the answers to, after you've put the monthly financials in the drawer.
Business Process Improvement
Business Process Improvement (BPI) isn't an end unto itself. After you've completed a BPI project, you need to revisit your findings to determine if they are still relevant in a constantly evolving business climate.
Three Business Process Improvement Principles: Musts For Any Project
Apply these principles to your next project, and watch your success rate climb.
Managing Performance Improvement Initiatives
Activity prioritisation and resource allocation are key issues for business improvement.
The Three Black Boxes Of Business
There are three black boxes which you must have in your business to ensure that it performs to its maximum potential and wrings out the profits you need to fund your dreams so that you can retire prematurely to the beaches of the world whilst there is still sand in the hour glass of your life.
Implementing A Brand Scorecard
This article is aimed at those who plan to improve their marketing performance tracking system and are interested in lessons learned by organisations that are further down the road. It summarises the factors that lead to successful implementation and outlines a value-based approach to performance tracking.
Working With The Rising Cost Of Fuel
The full impact of rising fuel prices may not yet have been fully quantified, but companies in a number of industries are taking action to deal wth the issue of increased costs associated with fuel.
Managing Growth For Success
Growth is the elixir for business success. However, for many businesses it is also its Achilles heel, for failure to manage it can be a lethal drug that leads to disaster. Managing growth is an issue for all businesses, regardless of size.
Predicting & Preempting The Corporate Heart Attack
Long before a crisis hits, long before it shows in the Financials, or even in the Key Performance Indicators (KPI's), the signs are there for those who know.
How To Create An Activity Management Program That Lasts
Since its arrival on the management accounting scene in the 1980s, activity-based costing (ABC) has received a great deal of attention. Organisations of all types and sizes have used ABC for answers to a variety of questions. ABC has spawned other tools such as activity-based management (ABM) and activity-based budgeting (ABB) as organisations attempt to control costs and plan for their operations. Although virtues of these programs have been extolled widely in numerous articles, many companies have started to implement such efforts only to halt progress before achieving any benefits.
10 Tips For SMEs Borrowed From Big Business
While they may not have the resources of their larger counterparts, there are a number of tips that smaller businesses can learn from "big business" to help them in their growth.
Funding Business Growth
When setting up a business, many owners provide the initial working capital themselves. However, owner-funding of the business should not be seen as a long term financing option.
What Is The Value Of Using Performance Management Systems?
Do modern performance measurement and management systems deliver superior results or would firms be better off sticking to traditional financials? If the former, then how is that benefit realised? This study and case example tries to find the answers.
Is Your Business A Franchise?
You may not even know it but your business may be a franchise. Or if it's not a franchise, should it be?
Continuous Renewal: Managing For The Upside
An organization’s ability to learn, grow and refresh itself is critical to high performance. Fostering and managing continuous renewal are most effective at the project and initiative levels. Here are five contrarian principles for making it happen.
Using KPIs As An Organisation Scorecard
Key performance indicators (KPIs) can be effective as more than indicators of individual employee performance. They are also widely used to measure overall organisation performance. Whether for individual or organisation-wide use, the basic principles are similar, but the emphasis and actual measurements are different.
Cash Flow: Keeping Businesses Alive And Growing
Adequate funding for a business is always important, whether it be at start-up, after years in business, or at the time of succession. Whatever the stage of a business, cash is king and the planning for it is paramount.
Try Triage - It's Therapeutic!
Just what the doctor ordered. Those in business have much to learn and profit from the medical practice of TRIAGE.
Financial Forecasts And Your Business
A common factor amongst successful business of all sizes is the ability to plan and forecast in a timely and efficient manner. The ability to compare actual to forecasted results allows your business to assess its performance on a more frequent basis – rather than once a year from your end of year accounts.
So What Is A Business Model Anyway?
We'd like to help straighten out the confusion. If nothing else, we'll all be able to communicate better. And it's just possible that some clear definitions and frameworks will help us sort the interesting opportunities from the blind alleys.
If You're Constantly Asking Your People To Think Outside The Box, Maybe The Box Needs Fixing
So often we hear managers asking their people to ‘think outside the box.' What do they really mean? What box? What box are they talking about? Is it the box that sits between our ears? The paradigm box? The way we see the world box?
Cost Of Measuring
The proliferation of performance measures and performance measurement systems is well documented and this has raised the question of just how much does it cost companies to measure and analyse such vast quantities of data.
Discover The Secret Of Project Success
There are some of you out there who will undoubtedly know the ‘secret’ of delivering a successful project. You have known it for a long time and you know it works because it has been proven, over and over again, on all manner of projects. As for the rest of you, the answer may not be a surprise, but for one reason or another you have never quite embraced it. So here is your chance. Let me explain the secret of project success!
Sustainability - Tips For Smarter Ways Of Doing Business
Sustainability is one of the latest catchcries in business. It can mean many things to many people. Some see sustainability as reducing risk and avoiding litigation. Others see greater social, environmental and ethical responsibility as smarter ways of doing business. Recent history documents organisations that have failed miserably in this respect and prove that the days are gone where a business could survive on profit or shareholder return alone.
Structures Can Be Strictures
Twenty years on, one of the cornerstones of the mega selling book “In Search of Excellence” and its ramifications are only now beginning to be understood by those in the business sector.
Guiding Principles For Business Success
Let's look at the guiding principles for sound workplace relations, to become an innovative business, to become a profitable business and to shockproof your business.
Enabling 'Entrepreneurial' Business Growth
Why do some companies grow and are successful over many years, while other companies struggle to 'move-beyond' their initial growth stage and early successes? Having made the decision to grow the business, how does the business owner plan for growth?
Causes Of Business Decline - Inadequate Financial Control And Competition
In the article 'Symptoms of Decline', we examined some of the major symptoms of decline that may arise in a business. Having identified that symptoms exist, it is necessary to seek out the cause.
Symptoms Of Decline
Effective cash flow management is an essential consideration in any business, particularly in light of GST. Not only is effective cash flow management critical in the current economic climate, many other factors can impact on a business operating successfully in today's marketplace.
Improving Company Value - The Value Based Management Approach
Many businesses struggle to improve their value because they do not have clarity about what their business is worth and what drives that value. If you can’t measure it, how can you improve it?
It Works Better When You Turn It On
Simple lesson, hard experience.
Survival Of The Fittest
When the last economic downturn hit, companies responded by 'downsizing, 'rightsizing' or some other euphemism for reducing staff numbers.
Knowledge Management & The Growing Business
Queensland wants to position itself as the Smart State, Tasmania as an Intelligent Island, and Victoria as the Knowledge Capital of Australia. At the national level we hear of Australia as the Knowledge Nation.
How Businesses Grow
The typical progression of a successful growth business, whether it be an independent enterprise or a division of a large corporation, is normally piloted in the earlier stages by ambitious souls who work long and late to fill the cash and people voids caused by either the sudden excess or continuing lack of orders. This article focuses on the management issues of companies that have passed beyond the problems of month-to-month existence and meeting the next payroll.
Successful Business Expansion
Business growth has a bad reputation today. With downsizing and spinoffs dominating the business news, the sentiment seems to be that small is beautiful, whereas big is bad. This article outlines how companies that grew helter-skelter in the 1980s and crashed and burned in the 1990s didn’t fail due to growth, but failed because they never planned that growth.
Benchmarking Small Business Performance
Benchmarking has gained popularity since the 1970s and has become a common component of Total Quality Management (TQM) programs taken up by large entities. Although small businesses are generally aware of the concept they often shy away from benchmarking because of time and cost issues. Yet benchmarking is appropriate for any business, small or large.
Nine Future Catalysts
Welcome to a new era in business. In a marketplace more competitive than ever, with diminishing gross profit margins, organizations are looking to form and sustain relationships with other businesses that will help them keep their competitive edge. But, this shouldn’t be news to most of the business world.
How To Franchise Your Business
‘Franchising is the single most successful marketing concept ever’ writes John Naisbitt, author of Megatrends. The secret of developing a successful franchise arrangement starts with the foundation of a tested and profitable business that has been in operation for at least 2 years.
Competing & Succeeding Globally: Six Key Strategies
Charles Kovess discusses six practical strategies to increase your ability to compete globally. He shows why acting contrary to conventional wisdom is so important and explores the need for courage to fight the cynics and non-believers. In this 'Knowledge Age', he challenges us to think about where knowledge actually resides in our organisations.
Clients For Life - The Price Of Global Competition
Once upon a time, we had all the space that we needed. We had a secure client base that was exposed to limited competition. We had tariffs and other protectionist mechanisms that allowed us to operate in a fairly 'risk-free' environment. Once upon a time, that is.
Shared Services Or Common Problems
Successful producers sell items for more than it costs to make. Customers buy when they judge items to be worth the purchase price. Producers and customers both profit when the benefit to them exceeds the cost based on informed choice by the customer.
Four Vital Ways To Activate Your Corporate Vision
"All successful people, men and women, are big dreamers. They imagine what their future could be, ideal in every respect, and then they work every day toward their distant vision or purpose." - Brian Tracy
Grow Your Business Quickly
In today's competitive environment, the message for business is - 'Get Serious - Get Big or Get Out'.
Why Develop Performance Measures? - Part 4
Some companies put the need for short-term profit and increased production above the need for customer service and quality.
Why Develop Performance Measures? - Part 5
Benchmarking is a process of comparing your company's products, services and processes to those of the acknowledged leaders, so as to compete with the best.
Why Develop Performance Measures? - Part 6
Enterprise bargaining and various systems of rewarding performance in a financial way are contingent upon good measurement systems.
Why Develop Performance Measures? - Part 7
Alignment is the necessary condition before empowering the individual will empower the whole team" Peter Senge
Why Develop Performance Measures? - Part 8
Business process re-engineering is the implementation of strategies to re-examine and redesign, from the customer perspective, the systems and processes that make up an organisation.
Why Develop Performance Measures? - Part 9
The argument for contracting-out services.
Why Develop Performance Measures? - Part 10
Making successful strategic alliances.
Why Develop Performance Measures? - Part 11
A learning organisation is one in which purposeful systematic and ongoing learning is an integral part of a continuous improvement system and a major contributor to a sustainable competitive advantage.
Why Develop Performance Measures? - Part 1
Management will get what they inspect not what they expect - Peter Drucker
Why Develop Performance Measures? - Part 3
If one person, acting alone, cannot deliver the product or service, a team must be formed to get the job(s) done.
Why Develop Performance Measures? - Part 2
Unfortunately, many businesses are lacking a mechanism or system to translate their abstract visions and plans into measurable outputs....