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Learning Modules
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8 Strategies To Drive Growth & Value In A Service Business
This Learning Module will provide an overview of some of the principles around what you need to do to maximise the value of your business, and how acquirers could view a potential acquisition. It will also include some ‘multiple’ guidelines and how they may be applied. The bonus information details two strategies that can considerably increase your revenue and profitability - marketing systems and client value.
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Decision Making
When are managers called on to make decisions? Some may answer: "All day, every day." And it would be difficult to disagree with such a response. From the moment we start work, managers have to make decisions about "who" is going to do "what", "when" they are going to do it and "how" they are going to do it.
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Direct Marketing
There have been countless examples through the years that have proved that if you do direct marketing right, it can create fantastic value for your organisation. This Learning Module takes you through many of the fundamentals and gives an overview of how you can promote your business effectively with professional direct marketing.
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Emotional Intelligence - The Key To Your Success?
How is your Emotional Intelligence - and how does that impact on your effectiveness as a leader? There was a time when managers pushed the line "Don't bring your emotions to work - no place for emotions here. Keep them at home." Some 'bosses' still follow this line. Well, this Learning Module is going to talk about your emotions - and to take that even further and explore your Emotional Intelligence. How well you deal with your emotions and equally, how you deal with and influence the emotions of others, will be a major contributor to your success.
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Gen Y In The Workplace
Gen Ys have so much value to add to your business! Upon completing this Learning Module, you will understand what it takes to make a Gen Y employee love their work. You will clearly know what's important to them and how easy it is for you to provide it. And you'll start to see results - not only amongst your Gen Ys - but other generational groups in your team as well.
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Implementing Strategic Plans
While a relatively small number of executives can work together to produce a strategic plan, it requires the efforts and commitment of everyone to translate that plan into reality. This Learning Module explores the factors needed to effectively implement your strategic plans, using 5 key requirements for success.
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Maintaining Passion, Enthusiasm, Motivation & Momentum
The energy in the organisation is lousy, your people are unhappy and unmotivated, they have lost their enthusiasm, and the momentum that you know you need to achieve your team’s goals is disappearing rapidly! What do you do? This Learning Module will give you step by step explanations and examples of proven strategies that will help you to overcome your challenges.
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Managing Across The Generations
Welcome to a workplace with multiple generations! Builders, Baby Boomers, Generation X and Gen Y are what we're calling them. I'm sure you will recognise these terms and will have seen the effect these different generations are having on the workplace. As a Manager, your challenge is to find a way to get these four diverse groups working together.
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Motivation
All managers, at some stage, wonder how they can motivate their staff. And if they are honest with themselves are left, at times, wondering how they are going to recapture their own enthusiasm for their work.
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Overcoming Sales Call Reluctance
There are many reasons for sales call reluctance and why business people procrastinate over making calls. So what differentiates people who are highly successful at making sales calls from those that aren’t? This Learning Module provides you with 5 sure fire strategies to overcome sales call reluctance.
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Steps To Achieving Optimal Sales Performance
The outcome of this module provides a platform for you to begin to develop a Sales Force Blueprint. Much like an architectural blue print, the construction and sturdiness of your sales force, and by extension your profitability and sustainability, depends on the rigor of your planning. A clear understanding of your ideal sales force will help you to channel efforts in the areas of staff development, recruitment and coaching.
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The Power Of Personal Branding  
In this Learning Module we will go through a detailed approach to personal branding and the significance it plays in representing yourself and your company in a positive light. Whether it’s personal brand or professional, the essence of what needs to be done stays the same – it’s managing how other people perceive us.
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The 7 Step Retention Strategy Guide
To prosper, organisations must keep their talent for longer, make them productive faster and keep them engaged until the very last day. This Learning Module will enable you to identify 4 types of employees and the 1 type you cannot afford to lose, count the real costs of losing talent and develop your own retention strategy to guide and prioritise your retention solutions.
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Time Management
Time is the one thing that is distributed equitably to everyone. We all have 24 hours in a day, 60 minutes in each hour. Depending on choices we make regarding lifestyle etc, the way in which we spend our time can - and does - vary greatly.
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Understanding Psychometric Profiling And Maximising The Benefits
The intention of this learning module is to assist you in your quest to be a better business person by knowing how to understand and influence behaviour. If you have used psychometric profiling in the past you will discover why you might not have achieved all you could have from it and if you are thinking of utilising psychometric profiling in the future, you will learn how to avoid the pitfalls and maximise the results.
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Ultimate Acquisitions: Failure Rates Are High
Acquisitions are complex projects which stretch the capabilities of most businesses thus it is not unreasonable to find a high rate of failure. Many companies undertake acquisitions with inadequate preparation and with inadequate resources. The reasons for failures are many. An appreciation of the root causes of the most common failures can help the entrepreneur appreciate the nature of the acquisition activity and the type and scope of resources needed to succeed.
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Verbal Communication Skills
Verbal communication is central to the success of a manager. In fact, some people would say that communication is management. And just as some areas are managed more successfully than others, some managers communicate more successfully than others. While the basics and the theory of verbal communication are very simple, sometimes things go astray.
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What Real Leaders Do And Fake One's Don't
Learn the strategies to discover the authenticity of your leadership and management, your effectiveness as a leader and a manager and how innovative your organisation can be.
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Workforce Segmentation
How to segment your workforce and identify critical roles. Not everyone is equal! Not all employees possess knowledge and skills of equal strategic importance. They differ in their potential to add value, and in what they expect from work. A 'one size fits all' approach to people management is a recipe for mediocrity. The choice of segmentation model is fundamental to developing a rational and consistent approach for addressing the people management challenges ahead.
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